Claims
QBE targeting £2.5bn UK GWP by 2030
QBE is aiming to grow its UK business to £2.5bn gross written premium by 2030, according to QBE’s UK casualty director Adrian Browne.
Intelligence behind the fraud patterns that matter
Synectics Solutions’ new Signals report uncovers the critical fraud patterns impacting insurers. Based on insights from National SIRA and the counter-fraud community, this report reveals where hidden exposure is building, how fraud moves across the…
Verisk to focus on joined-up thinking in new UK and Ireland unit
Joining claims and underwriting together under one brand will help Verisk provide insurers with better insight, according to Chris Sawford, managing director of Verisk General Insurance UK and Ireland.
Average home insurance payout in Q1 ‘highest on record’
The latest data from the Association of British Insurers shows home insurers paid out £846m in property claims across the first quarter of 2026.
Avantia scales AI ambition after record 2025 results
Avantia Group is stepping up its push towards an agentic artificial intelligence operating model after posting record 2025 results, Insurance Post can reveal.
FCA launches claims management market review
The Financial Conduct Authority is set to review the claims management market, following concerns that some CMCs and law firms are failing consumers.
Companies House breach tests fraud and insurance cover
Paul Wainwright, member of the fraud sector focus team at the Forum of Insurance Lawyers and partner at law firm Browne Jacobson, examines how a security flaw at Companies House could expose directors and insurers to complex, overlapping risks.
Managing blackout exposure in the freight sector
As power cuts become more frequent, Fiona Nicolson examines the significant operational, safety and liability risks this poses across the global freight and logistics sector.
How insurance can counter the rise in AI-enabled fraud
Trade Voice: Lauren France, member of the Forum of Insurance Lawyers and counter fraud director at DWF on how the industry can work to counter AI-enabled fraud.
Aviva buys DisasterCare to speed up property claims handling
Aviva has bought DisasterCare Group for an undisclosed sum, expanding its disaster recovery and restoration capabilities.
ERS warns motor pricing discipline must return
Declan O’Mahony, head of claims at ERS, warns motor claims inflation is back driven by energy costs, supply chain disruption and repair pressures, so insurers must restore pricing discipline now to avoid sustained underwriting losses.
Digital Maturity Report 2026: The UK's Top 20 Insurance Companies
Every insurer in the UK has a digital presence but very few have digital performance. This report assesses how the UK’s top Insurance companies are performing digitally by evaluating 20 insurers across 10 areas, including: strategy; search; app use;…
HDI’s Reynolds on fleet risk of safer vehicles but costlier claims
Michael Reynolds, director of motor for HDI Global, UK and Ireland, on how his focus is moving from preventing accidents to managing increasingly complex and expensive repairs.
Concentrate on motor claims duration as much as cost
With increased vehicle technology putting strain on repair, the duration of claims must be considered as important as cost.
Admiral insists collaboration key to future-proofing motor repairs
Scott McCammon, Admiral’s head of motor repair, outlines how collaboration across insurers, garages, manufacturers and suppliers is essential to streamline repairs, reduce claims costs, and prepare the UK motor industry for the shift to electric vehicles.
Mobility provision a minor factor in surging cost of motor claims
Anthony Hughes, chair and CEO of the Credit Hire Organisation argues the case against credit hire being the major factor in driving up claims costs.
Confused’s Jones on why data is vital as car insurance market hardens
Rhydian Jones, motoring expert at Confused.com, says early signs of the motor insurance market hardening are emerging as a result of increasing claims costs from electric vehicles, and ADAS makes data more vital to providers than ever.
Why rural roads remain a deadly blind spot for insurers
With crashes on rural roads far more likely to prove fatal than those in urban areas, Emma Ann Hughes explores how insurers are shifting from simply pricing risk on country lanes to trying to prevent the collisions that lead to claims.
Five insurtech capabilities the c-suite is discussing
The insurance industry is ripe for disruption if it doesn’t address the challenge of core modernisation, especially now with AI, which can be an accelerator or threat. This blog highlights five insurtech capabilities that insurance CEOs and CIOs are…
Consumer trust and claims satisfaction rates on the rise
Both trust and claims satisfaction rates among insurance customers are on the rise, according to new data from Fairer Finance.
Big Interview: Matt Cox, Allianz UK
After Allianz UK merged the claims operations of commercial and personal lines, Scott McGee speaks to Matt Cox, the man in charge of the integration and the joint claims team moving forward.